Returns Management NJ
A Smarter Way to Handle
Returns in our New Jersey facility.
AMS Logistics provides full-service returns management and reverse logistics from our 200,000 sq ft warehouse in Morristown, New Jersey. Whether you're managing eCommerce returns, retail chargebacks, or B2B vendor returns — every unit is received, inspected, graded, and processed within 24 hours of arriving at our dock.
Our cloud-based WMS tracks every return in real time — reason codes, condition grades, disposition decisions, and restocked inventory — giving you complete visibility without lifting a finger. Sellable returns are cleaned, repackaged, and added back to available inventory. Unsellable product is disposed of or liquidated with full documentation.
From Shopify and Amazon DTC returns to full pallet retailer chargebacks — AMS handles the entire reverse logistics process so you can focus on growing your business, not managing what comes back.
Return Arrives at Dock
Received at our Morristown, NJ dock — logged with tracking number, RMA, and carrier info in WMS immediately.
Return Arrives at Dock
Every unit inspected and graded — sellable, damaged, expired, or dispose. Photos taken for disputed returns.
Return Arrives at Dock
Restocked, repackaged, quarantined for review, or scheduled for disposal — all per your standing instructions.
Return Arrives at Dock
Sellable units added back to available stock in real time. Damaged units logged. Disposal confirmed.
Return Arrives at Dock
Complete returns report in your WMS dashboard within 24 hours — reason codes, grades, quantities, dispositions.
Returns Processing and Reverse Logistics — New Jersey 3PL
AMS Logistics processes every customer return within 24 hours of arrival at our Morristown, NJ dock. Every returned unit is received, logged, inspected, graded, and dispositioned — restocked if sellable, quarantined for your review, or scheduled for disposal per your instructions. Full condition reports are available in your WMS dashboard the same day.
Why Fast Returns Processing Matters
Every day a returned unit sits unprocessed is a day it's not available for resale. For brands selling on Amazon, DTC, or through retail channels, slow returns processing creates inventory blind spots, overstated stockouts, and lost margin. AMS eliminates the backlog.
Returns Grading and Condition Reporting
Every unit is inspected and assigned a condition grade — new/sellable, damaged, expired, or dispose. You receive a full report with unit counts by condition, reason codes, and photos for high-value items. Nothing gets restocked without inspection. Nothing gets disposed of without your approval.
Amazon FBA Returns and Unfulfillable Inventory
For Amazon sellers, we process FBA removal orders and customer returns — inspect every unit, repackage what's sellable, and either restock it in our facility for FBM fulfillment or prep it for re-entry into FBA. We keep your inventory moving and your disposal costs low.
Returns as Part of Your Full Fulfillment Operation
Returns processing at AMS isn't a separate service — it's part of your fulfillment relationship. Returns arrive on the same dock where outbound orders ship. Your account manager handles the exceptions. Your WMS shows everything in real time. One operation, fully connected.