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Returns & Reverse Logistics

Turn Returns Into

Recovered Revenue.

Every return processed within 24 hours — inspected, graded, restocked or disposed of, and reported. Full visibility into every unit that comes back to our Morristown, NJ dock.

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Returns Management NJ

A Smarter Way to Handle
Returns in our New Jersey facility.

AMS Logistics provides full-service returns management and reverse logistics from our 200,000 sq ft warehouse in Morristown, New Jersey. Whether you're managing eCommerce returns, retail chargebacks, or B2B vendor returns — every unit is received, inspected, graded, and processed within 24 hours of arriving at our dock.

Our cloud-based WMS tracks every return in real time — reason codes, condition grades, disposition decisions, and restocked inventory — giving you complete visibility without lifting a finger. Sellable returns are cleaned, repackaged, and added back to available inventory. Unsellable product is disposed of or liquidated with full documentation.

From Shopify and Amazon DTC returns to full pallet retailer chargebacks — AMS handles the entire reverse logistics process so you can focus on growing your business, not managing what comes back.

Return Arrives at Dock

Received at our Morristown, NJ dock — logged with tracking number, RMA, and carrier info in WMS immediately.

Return Arrives at Dock

Every unit inspected and graded — sellable, damaged, expired, or dispose. Photos taken for disputed returns.

Return Arrives at Dock

Restocked, repackaged, quarantined for review, or scheduled for disposal — all per your standing instructions.

Return Arrives at Dock

Sellable units added back to available stock in real time. Damaged units logged. Disposal confirmed.

Return Arrives at Dock

Complete returns report in your WMS dashboard within 24 hours — reason codes, grades, quantities, dispositions.

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